Privacy Policy

At The Bhumija, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Please read this policy carefully. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect different types of information to provide you with a better shopping experience and improve our services. This includes:

• Personal Information: When you create an account or place an order, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number

• Payment Information: For processing your purchases, we may collect:

  • Credit/debit card details
  • Payment history (handled securely through third-party payment gateways)

• Non-Personal Information: We collect data related to your browsing behavior on our site, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the site

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2. How We Use Your Information

The information we collect is used to improve your shopping experience and provide you with relevant services, including:

• Order Processing: To process and deliver your orders.
• Customer Support: To respond to your queries or concerns.
• Personalization: To personalize your shopping experience based on your preferences.
• Marketing Communications: To send promotional emails, offers, or updates, but only if you have opted-in to receive such communications.
• Site Improvement: To enhance the functionality of our website and troubleshoot issues.

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3. How We Protect Your Information

We take your privacy seriously and implement the following measures to safeguard your data:

• Encryption: All sensitive information, including payment details, is encrypted and processed securely.
• Secure Payment Gateways: We use trusted third-party payment processors to handle all payment transactions.
• Access Controls: Only authorized personnel have access to your personal data, and it is stored securely.

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4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist in:
  • Payment processing
  • Shipping and delivery
  • Customer support
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us:

• Remember Your Preferences: To keep you logged in and save your shopping cart.
• Analyze Website Traffic: To understand how visitors use our site and improve it.
• Personalize Ads: To provide tailored ads or promotions.

You can control cookie settings through your browser, but note that disabling cookies may affect your experience on our website.

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6. Your Rights and Choices

As a user, you have the right to control your personal information:

• Access and Update: You can access and update your account details at any time.
• Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email.
• Delete Your Information: You can request to delete your account and personal data by contacting us.

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7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for their privacy practices, and we recommend reading their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

• Email: [your email address]
• Phone: [your phone number]
• Address: [your physical store or office address]